Application Managed
Services
Platform Managed
Services
Data Managed
Services
Support Managed
Services
The Application Managed Services that focus on the optimization and innovation of your business.

Management of continuous updates and changes of business applications can be challenging. It requires agility and expertise to capture the opportunities it brings. Our application managed services provide innovative, technology-specific solutions for your cloud-based applications. We are responsible for hosting and maintaining business applications, legacy systems, portals, middle ware and technology infrastructure as well as delivering technical support for your business.
We can help transform and modernize your business to achieve true business transformation through cloud adoption.

Our team of highly skilled cloud systems architects and integrators will carefully listen to you and your business requirements to make sure we only introduce the necessary technology to build your ideal cloud infrastructure. We will keep your cloud infrastructure available, optimized and secure at all times. Our cloud native capabilities in workload design, technology deployments strategic consulting and workload management provides agility for your business. As a managed cloud service provider, we offer partial or complete control of your cloud platform.
We can help you gain your competitive advantage by enabling your business to become truly data driven.

Our team can help you design and implement robust data management strategies and data warehouse builds that guarantees the accuracy, security and reliability of your data. Moreover, we can also help transform and operationalise your analytics so you can proactively respond to your customers’ needs using data instead of just interpreting past behavior. Our highly experienced team provides the expertise, strategy and resources needed to achieve innovation through analytics as our services in data and analytics covers advisory, consulting and managed services.
We can help ensure your applications and infrastructure are managed continuously.

Here at CTO, we understand the importance of systems to daily operations. From end-to-end project management to software solutions to securing your data, we’re all about delivering better business outcomes through technology. We provide an all-inclusive support for your IT function from first line support, server patching or your infrastructure components. We offer inclusive incident support and undertake proactive monitoring together with preventive maintenance tasks to anticipate and address issues that may affect operations.

APPLICATION MANAGED SERVICES

SOLUTIONS ARCHITECTURE

Our modern solutions architecture is an important part of designing systems to be reliable, scalable and open to change. We are technology agnostic making sure that the right technology or pattern is selected for the right purpose that includes cloud architecture and infrastructure design across various cloud providers.

SOFTWARE ENGINEERING

A strong engineering culture is the foundation of any high performing software delivery team. Our team of highly skilled software engineers provides outcome-based delivery whether we combine our engineers with yours. We provide high quality software that help you make the right decisions, thus producing the right outcome.

APPLICATION MODERNIZATION

Applications superseded by advances in technology can limit innovation, frustrate your customers, and impact your revenue. Modernizing your legacy systems allow your business to optimize performance and improve productivity while minimizing ongoing costs and opens opportunities for new revenue streams. Our team can help you from design, planning, building to continuous improvement.

MOBILE APP DEVELOPMENT

We develop custom mobile applications that suit your specifications across various platforms. From small stand-alone apps to complex solutions, we take a customer-focused approach leading to results-driven solutions. We also offer native and cross-platform mobile applications development to provide the effective means to reach customers anywhere. Lastly, we offer full life-cycle management for iOS- and Android-based applications from prototyping to deployment and testing.

WEB DEVELOPMENT

Web application allows you to use the software on any device and enables you to integrate with other software API’s. The goal is to build a user-friendly web application that is fast, secure and scalable by understanding the problems and opportunities you wanted to solve. Then we apply a systems mindset to work out the optimal build that’s within your budget or timeline.

E-COMMERCE DEVELOPMENT

E-Commerce has taken the whole cyberspace by storm because of the convenience and other benefits it provides. E-commerce development solution increases the accessibility of your business. Businesses can now overcome geographical limitations, easily reach their regular audience, and products / services are now available 24/7. We guarantee high performance, SEO optimization and customized UX.

TEST AUTOMATION

CTO builds modern test automation frameworks to help accelerate digital delivery as this lowers risk and increases confidence in software quality. Our key offerings include test automation assessments, tool selection, engineering (for Web, Mobile and API services) and solutions to support on-going delivery and DevOps. We can also provide your business with quality test resources that will help you manage your projects safer and faster.

PLATFORM MANAGED SERVICES

DATA AS A SERVICE (DAAS)

CTO’s Data as a Service leverages the cloud to make accessible valuable or business-critical data securely to internal stakeholders and/or interested third parties. The goal of our DaaS platform is to be able to provide real-time and on-demand data access to key business units and departments, or customers regardless of their location.

CLOUD ADVISORY

With CTO’s expertise on Cloud Advisory Services, we can help minimize the complexities around the cloud and answer complex questions around defining the right strategy and managing change as well as providing unbiased advice for a wide range of organizational, process, and technical issues crucial for your successful cloud modernization.

CLOUD ENABLEMENT

Our team can help create a future-proof value proposition for your business. CTO’s cloud-native engineering and architecture help businesses to be more responsive to an always changing landscape with the goal of providing the strategic cloud solutions needed to move your business into the future.

CLOUD MIGRATION

Our cloud migration services can help minimize physical resource requirements and costs while boosting productivity. As we leverage our technical knowledge and expertise about cloud application migration, we’re able to initiate the most efficient way of initiating cloud adaption while minimizing downtime and improving economy of scale.

APP MODERNIZATION & DEVOPS

Our comprehensive consulting methodology and proven tools to perform complete application architecture changes or change specific runtime components, support cloud native deployment. It all starts with a complete assessment and strategy to measure the current software development and operational maturity to develop a strategy on how to apply DevOps strategies. This involves adopting a set of cultural values and organizational practices by fostering collaboration between stakeholders, development, QA, IT Ops and security.

CLOUD OPERATIONS & OPTIMIZATION

CTO’s cloud operations and optimization services provide a simplified and adaptable set of Day 2 Operational services that will help manage your cloud infrastructure regardless if it’s single or multi cloud. On the other hand, our cloud management platform foundational services offer a fully managed cloud operations that keeps track and foresees your needs 24/7 while utilizing expanded services to properly manage resource usage, utilization and spend.

DATA & ANALYTICS

We can help gain your competitive advantage by enabling your business to be data driven. Our team can help design and implement robust data management strategies and data warehouse builds that guarantees the accuracy, security, and reliability of your data. Moreover, we help transform and operationalize the analytics, so you can proactively respond to customers’ needs. We provide the expertise, strategy and resources needed to achieve innovation through analytics covering advisory, consulting and managed services.

COMPLIANCE, SECURITY & BUSINESS CONTINUITY

Our team understands that security, compliance, and business continuity are the key factors of your enterprise’s infrastructure. This is why we build security into the foundation of your business to meet changing compliance needs in the most cost-effective way. If your business is already established in the cloud, we take a thorough assessment of security and compliance maturity, staff’s capabilities and your business’ growth direction to provide a prescriptive security roadmap.

DATA MANAGED SERVICES

DATAOPS

CTO’s DataOps principle is a 3-month long engagement that moves your organization into cloud best-practices in analyzing your data.

MANAGED DATAOPS

Our enhanced managed services and team of data engineers will help you manage, maintain and optimize your data operations by eliminating the complexity around your data infrastructure management.

REDSHIFT & SYNAPSE

This will help you reveal and apply cost saving, speed and performance improvements opportunities in your Amazon Redshift or Azure Synapse data warehouse.

DATA WAREHOUSE MIGRATION

Our team will help you plan and organize your migration by providing realistic cost scenarios, performing the migration and teaching you to manage your data warehouse for its optimal performance.

CLOUDERA/HADOOP MIGRATION

Our team provides you with a plan and comprehensive data strategy that includes rearchitecting to save costs for your Hadoop deployment.

MACHINE LEARNING OPS

Our team provides an intuitive, repeatable machine learning pipeline that includes processes for data sampling so you can inspect, collaborate, and deploy your model.

SUPPORT MANAGED SERVICES

APPLICATION SUPPORT

CTO offers a range of Managed Application Support Services to make sure your business applications can sustain and accelerate business results. Using time-tested tools and advanced support frameworks, we can guarantee your business applications are implemented properly, functions securely, and operates at their peak. We use industry-standard service delivery KPIs to improve transparency and accountability as well as your capacity to prioritize and resolve issues.

PLATFORM SUPPORT (Cloud Support, Azure, AWS, Google, IB)

Whether you’re on AWS, MS Azure or Google Cloud, our Platform Support services can guarantee your business processes and workflows are running smoothly. We provide complete cloud management and governance services through daily maintenance and support while managing the necessary tasks in accordance with industry best practices, and your corporate policies.

MANAGED IT SERVICES

Whether it’s cloud or on premise, we manage and maintain your IT infrastructure to ensure it’s always at its peak and minimize downtime. CTO’s Managed IT Services maintain the health of your IT environment as well as all your systems and devices, helping eliminate the frustration and complexity of managing your IT.

MANAGED DATA SERVICES

CTO’s Managed Data Services offers a flexible solution that allows your business to better manage your complex data requirements. We provide technology infrastructure and managed services that create a solution to enhance your data quality and minimizes acquisition cleansing. You will have immediate access to the data you need to support your key decisions, such as expansion to new markets and business lines.

ON-DEMAND IT SERVICES

If you are not ready for Managed IT Services, we offer On-Demand services in a reactive form of IT issue management for your business. On-Demand clients receive the exceptional care you expect from our entire team from Solution Architects, Systems Administrators, Network Engineers, Service Desk Analysts, etc.

HOW IT WORKS

  • Assess Needs
    We can help assess the work and challenges that are up ahead, to get your business in the right direction and achieve your business goals. We do this by holding an initial workshop to understand your existing landscape and challenges.
  • Design Specifications
    Using our methodical resources, our team will constantly work with you to design a target blueprint on the look of your enterprise and outline the strategic initiatives to help with your digital transformation.
  • Configure/Develop/Tests
    We will configure, develop, and test the new system to the detail to guarantee a glitch-free experience for you and your customers.
  • Implement Systems
    Our team will then deploy the foundations of your new system, including the necessary accounts and security controls, where your applications will be hosted.
  • Support Operations
    After the launch, we will continue to provide support to make sure that your team has all the knowledge, tools, and documentation necessary to operate your new business applications moving forward.
  • Evaluate Performance
    Our optimization stage helps ensure you realize the biggest benefits of your new system by lowering cost and driving operational efficiency by transforming to cloud-native solutions.
  • Assess Needs
    We can help assess the work and challenges that are up ahead, to get your business in the right direction and achieve business goals. We assess your needs by holding an initial workshop to understand your existing landscape and challenges.
  • Design Specifications
    Using our methodical resources, our team will constantly work with you to design a target blueprint on the look of your enterprise and outline the strategic initiatives to help with your digital transformation journey.
  • Analyze/Configure/Automate
    We want to get everything in place before going-live. We will start by analyzing and configuring workload and infrastructure with automation to guarantee a glitch free experience for you and your customers.
  • Implement Systems
    Our team works to deploy the foundational cloud infrastructure, including necessary accounts and security controls, where your applications will be hosted.
  • Support Operations
    After the launch, we will continue to provide support to make sure your team has all the knowledge, tools, and documentation necessary to navigate your cloud capabilities moving forward.
  • Evaluate Performance
    Our optimization stage helps to ensure you realize the biggest benefits of cloud by lowering cost and transforming to cloud-native solutions.
  • Assess Needs
    We can help assess the work and challenges that are up ahead, to get your business in the right direction and achieve business goals. We assess your needs by holding an initial workshop to understand your existing landscape and challenges.
  • Design Specifications
    Using our methodical resources, our team will constantly work with you to design a target blueprint on the look of your enterprise and outline the strategic initiatives to help with your data modernization journey.
  • Analyze/Configure/Automate
    We want to get everything in place before going-live. We will start by analyzing and configuring workload and infrastructure with automation to guarantee a glitch free experience for your team and your customers.
  • Implement Systems
    Our team works to deploy the foundational data infrastructure, including necessary accounts and security controls, where your applications will be hosted.
  • Support Operations
    After the launch, we will continue to provide support to make sure your team has all the knowledge, tools, and documentation necessary to navigate your data capabilities moving forward.
  • Data Governance (Manage, Monitor and Maintain)
    Along with the continuous support, we will help you properly manage and monitor your data by building a framework that ensures the security, quality, integrity, and ease of access of your data.
  • Evaluate Performance
    We will continue to solicit feedback from you to effectively optimize and improve your Data Infrastructure through an open-line communication and monthly performance report after you go-live.
  • Assess Needs
    We can help assess the work and challenges that are up ahead, to get your business in the right direction and achieve your business goals. We assess your needs by holding an initial workshop to understand your existing landscape and challenges.
  • Design Requirements
    Using our methodical resources, our team will constantly work with you to design a target blueprint on the look of your enterprise and outline the strategic initiatives to help with your digital transformation journey.
  • Setup/Transition/Operate
    We will start by setting up your team and identifying the right talents for your requirements. Your extended team will then be integrated as they follow your internal processes, and use the communication and collaboration tools you choose.
  • Implement Systems
    Your team will report directly to your in-house project manager, follow your internal processes, use the communication and collaboration tools you choose, just like your in-house team.
  • Support Operations
    We will make sure to provide your team with all the support, skills, tools, and documentation necessary all throughout the process.
  • Evaluate Performance
    Our optimization stage helps to ensure you realize the biggest benefits of your chosen support services by lowering cost and transforming to cloud-native solutions.

WHY US?

CONVENIENCE

The convenience of a one-stop-shop that offers various managed services, from managing your journey to cloud, developing custom web applications to augmenting your development team. We will do all the heavy lifting for you when it comes to technology, workforce, software and all the steps involved with development so that you can focus on growing your business.

EFFICIENCY

We know all the essential parts of a great digital experience, and we bring them together to help power your digital innovation and achieve true transformation. Our wide range of solutions and services will save you time and will drive operational efficiency without having to deal with multiple providers to achieve true transformation.

AGILITY

Our engagement model enables your business to be more agile by providing a fully defined, customizable and scalable solutions and services that adjusts to your processes and business needs. This simply means that you can easily scale up and down your team size or skill set based on your requirements all throughout the evolution of your project.

CONVENIENCE

The convenience of a one-stop-shop that offers various managed services, from managing your journey to cloud, developing custom web applications to augmenting your development team. We will do all the heavy lifting for you when it comes to technology, workforce, software and all the steps involved with development so that you can focus on growing your business.

EFFICIENCY

We know all the parts that are essential for great digital experiences, and we bring them together to help you power your digital innovation and achieve true transformation. Our wide range of solutions and services will save you heaps of time and will drive operational efficiency without having to deal with multiple providers to achieve true transformation.

AGILITY

Our engagement model enables your business to be more agile by providing fully defined, customizable and scalable solutions and services that adjust to your processes and business needs. This simply means that you can easily scale up and down your team size or skill set based on your requirements all throughout the evolution of your project.

HOW CAN WE COLLABORATE?

We can help you choose the model that fits you in consideration of your business needs and the size of your web development project.

SPECIALISED TEAM

Scale your in-house team through a dedicated offshore team of highly skilled web designers, QA and software developers who are competent, readily accessible, easy to work with and can provide reliable support.

MANAGED PROJECTS

From managing your requirements, project planning to QA, deployment and product launch, we will take care of it for you and ensure that we deliver results on time, on scope and on budget, making you focus on what you do best.

ON-DEMAND SERVICES

Get experienced support whenever you need it. From design, development, and implementation, you can depend on our strong expertise and technological capabilities in the short, medium or long term.

CONTACT US

Let’s discuss your ideas and see how we can collaborate.